Last Updated: March 19, 2025
Effective Date: March 19, 2025
Welcome to Chengdu Time Engine Technology Co., Ltd. In addition to the Game License and Service Agreement, this Game Privacy Policy (hereinafter referred to as the "Guidelines") further specifies details regarding the collection, use, storage and sharing of your personal information when you use our games, as well as your relevant rights. This Guidelines forms an integral part of the Game Privacy Policy. Key highlights are set forth below:
You may read the full version of the Game Privacy Protection Guidelines to access detailed personal information processing rules, including the correspondence between types of personal information and their intended purposes.
When you use our game services, the game will collect information you actively provide or data generated from your use of services in the following ways, for the purpose of service provision, service optimization and account security protection:
1.1 Account & Display Information
When you register for or use our game services, we collect your online identity identifiers and commonly used device information to identify you as a game user. If you log in to the game, we collect your unique identifier, avatar and nickname to store your login credentials for cross-device access. To deliver better gaming services and enhance your experience, we may use your account nickname, avatar, in-game operation records and game data (collectively the "Relevant Information", including but not limited to login status, match records, achievement data, etc.). Such Relevant Information may be displayed to yourself, other players or your in-game friends. Subject to specific game settings, we may provide options for you to control whether such information is publicly visible.
1.2 Real-name Identity Information
To comply with applicable laws, regulations and competent authority requirements, real-name authentication is mandatory for full access to game services. We will collect your real-name identity information only with your consent or upon your voluntary submission. Refusal to provide real-name information may result in login failures or functional restrictions during gameplay.
1.3 Device & Network Information
We collect your device ID, device name, device model and version, operating system version, IP address, MAC address, application ID, network type and other data to guarantee normal service operation, stabilize core game functions, optimize product performance, improve user experience and secure your account.
1.4 Game Log Data
We collect game logs such as login records, item transaction logs and match history when you use the game. This allows you to view your in-game history within the client, and supports operational statistics, customer complaint handling and game security analysis.
1.5 Transaction & Consumption Records
When you use in-game payment functions, we collect your recharge and consumption records to enable transaction history inquiries and fully secure your virtual assets. Collection of such data is indispensable for completing in-game transactions.
1.6 Anti-cheating & System Crash Data
To secure your game account and maintain a fair, healthy gaming environment, we collect your game identifiers, hardware and operating system data, process logs and game crash records to detect acts that undermine game fairness or disrupt service operation, including pirated client identification, cheat detection and anti-hacking measures.
1.7 Player Interaction Content
When you communicate with other players via text, images, voice, video or other forms within the game, we may collect and store the content you send to filter inappropriate content such as pornography, violence, politically sensitive material, abusive language and malicious advertising, so as to purify the gaming environment.
1.8 Microphone & Camera Access
If you wish to use voice chat, video interaction or live streaming with other players, the game may access your microphone and camera only after you grant explicit authorization to enable such functions.
1.9 Geolocation Information
If you want to interact with nearby players, we may collect your geolocation data upon your authorization to match and team up with local users. Geolocation data qualifies as sensitive personal information. Denying location authorization will only disable nearby-player matching and will not affect other core game functions; you may revoke location permission at any time.
1.10 Wearable Device Health Data
We implement moderate gaming reminder functions. If you use a wearable device, we may collect your real-time heart rate data during gameplay with your consent to send system alerts when you play excessively.
1.11 Circumstances Where We May Collect and Use Your Information Without Your Consent
Pursuant to applicable laws, regulations and national standards, we may collect and use your personal information without prior authorization under the following circumstances:
1) Matters directly related to national security, national defense security and major public interests such as public safety and public health;
2) Matters directly related to criminal investigation, prosecution, trial and judgment enforcement;
3) Circumstances where it is difficult to obtain your consent but necessary to protect your or other individuals’ vital legal rights including personal safety, property and reputation;
4) Personal information you voluntarily disclose to the public;
5) Personal information collected from legally disclosed public sources such as authorized news reports and government public disclosures;
6) Necessary for concluding and performing a contract at your request;
7) Necessary to maintain the safe and stable operation of our products or services, such as troubleshooting product malfunctions;
8) Necessary for legitimate news reporting;
9) Necessary for statistics or academic research conducted for public interest purposes, provided that all personal identifiers are de-identified before research results are published or shared;
10) Other circumstances stipulated by applicable laws and regulations.
1.12 New Functional Data Collection
Please note that our functions and services are continuously updated and upgraded. If any newly launched function collects your personal information not covered above, we will separately notify you of the type, scope and purpose of data collection via in-page prompts, interactive pop-ups or official website announcements to obtain your consent. At present, we only obtain user data from third-party research institutions for game research to optimize products and deliver personalized services; we will not actively acquire your personal information from third parties outside our corporate group. If we need to obtain your personal information from external third parties for business development in the future, we will clearly inform you of the source, type and scope of use of such information prior to collection. If processing exceeds the scope of consent you originally granted to the third party, we will obtain your explicit consent before processing such data. We will also strictly comply with relevant laws and require such third parties to guarantee the legality of the information they provide.
2.1 Storage Methods and Retention Period
We store your information via secure means including local client cache, databases and server logs.
Generally speaking, we will only retain your personal information for the minimum period necessary to fulfill service purposes or as required by applicable laws and regulations.
2.2 Storage Location
In accordance with legal requirements, all personal information collected within mainland China will be stored within the territory of the People’s Republic of China.
2.3 Notification Upon Service Termination
If our products or services cease operation, we will issue public announcements in compliance with laws and fully safeguard your legitimate rights and interests.
3.1 Security Protection Measures
We strive to secure your personal information against leakage, loss, improper use, unauthorized access and disclosure via comprehensive multi-layer protection covering technical tools, management systems and security frameworks. Our game systems have completed filing and evaluation for Class III Cybersecurity Protection Grade Assessment as required by national standards.
We adopt industry-leading technical safeguards including firewalls, SSL encryption, de-identification/anonymization and access control. We continuously upgrade security capabilities on your local device: partial data encryption is completed locally to strengthen transmission security; we monitor installed applications and running processes on your device to defend against viruses, Trojans and other malicious programs.
We have established dedicated management systems, workflows and teams for personal information security. We strictly limit personnel access to user data and enforce confidentiality obligations with regular audits; staff violating confidentiality rules will face disciplinary penalties. We regularly review internal security systems to prevent unauthorized access, use or disclosure of user data.
We recommend you exercise caution to protect your personal information while using our services, and we provide multiple security tools to assist you.
3.2 Security Incident Response
In the event of personal information leakage or other security incidents, we will activate emergency response protocols to contain the incident. After the incident, we will notify you of basic incident details, remedial actions taken or to be implemented, and recommended precautions via official announcements, app push notifications or emails. If individual notification is unfeasible, we will issue public warning announcements.
We use collected information strictly in compliance with laws, regulations and contractual agreements set forth in these Guidelines, the Game License and Service Agreement and the Privacy Policy to deliver premium services.
4.1 Rules for Information Usage
1) We utilize collected data to provide all core and supplementary functions including basic gameplay, player interaction, live streaming and in-game purchases;
2) Based on your game level, preferences, activity habits and consumption records, we build indirect user profiles to recommend relevant in-game events, competitions and promotional offers as personalized services;
3) We analyze product operation data including usage frequency, fault logs and performance metrics to ensure service stability, optimize products and upgrade service quality. We will not combine analytical data with your personally identifiable information.
4.2 Personalized Push Notifications
We deliver customized promotional content such as in-game skin recommendations based on your gaming characteristics. Subject to game settings, you may adjust the relevance of recommended content or opt out of personalized push services entirely.
4.3 Consent for Expanded Usage Purposes
We will only use your personal information for the purposes stated in these Guidelines. If we intend to use your information beyond the original stated purposes or reasonably associated scopes, we will notify you in advance and obtain your explicit consent before processing.
Unless otherwise stipulated in these Guidelines, the Game License and Service Agreement and the Privacy Policy, we will not actively share, transfer or disclose your personal information to third parties outside our corporate group. Any such external sharing, transfer or disclosure will only proceed after we confirm the third party has obtained your explicit consent.
Notwithstanding the above, if a game is developed by an overseas entity, we may provide your in-game records and logs (including login logs and item transaction records) to the overseas developer for operational statistics, customer support and game security analysis, to help them optimize game services and user experience. In addition, we may contact guardians and share relevant consumption records to remind, verify and resolve suspected minor unauthorized purchases.
We will not publicly disclose your collected personal information unless required by law. If public disclosure is mandatory, we will inform you of the disclosure purpose, categories of information and sensitive data involved, and obtain your explicit consent in advance.
In the event of corporate merger, acquisition or asset transfer due to business development, we will notify you of the transaction and ensure the new controller protects your personal information in compliance with laws and at no lower standard than specified in these Guidelines.
Pursuant to applicable laws and national standards, we may share, transfer or publicly disclose personal information without prior consent under the following circumstances:
1) Matters directly related to national security and national defense security;
2) 2.Matters directly related to public safety, public health and major public interests;
3) 3.Matters directly related to criminal investigation, prosecution, trial and judgment enforcement;
4) 4.Circumstances where it is difficult to obtain your consent but necessary to protect your or other individuals’ vital legal rights including personal safety and property;
5) Personal information voluntarily disclosed to the public by the information subject;
6) Personal information collected from legally disclosed public sources such as authorized news reports and government public disclosures.
During your use of game services, subject to specific game settings, we provide in-app controls for you to query, delete, correct or revoke authorizations related to your personal information. Please refer to the dedicated instructions within each game for operational steps. We also maintain official complaint and feedback channels to respond to your inquiries promptly.
We may revise these Guidelines periodically. Upon any material revision, we will notify you of the updated terms via appropriate channels when the new version is released. Please read the revised Guidelines carefully. Your continued use of the game constitutes your acceptance of our updated rules for personal information collection and processing.
We attach great importance to the protection of minors’ personal information and continuously develop new protective mechanisms.
We fully implement national anti-addiction policies through dedicated anti-addiction systems to safeguard minors’ legal rights. We verify account real-name data to identify minor users and place their accounts under anti-addiction supervision. We collect login timestamps and cumulative playtime to automatically restrict gaming duration and enforce forced logouts at the system level, guiding rational gaming behavior. For suspected minor unauthorized purchases, we will attempt to contact guardians for reminders, verification and dispute resolution to support healthy internet use for minors. To further protect minors’ physical and mental health, we may implement stricter anti-addiction rules than national mandatory standards and continuously test new minor protection technologies. For example, facial recognition verification may be activated for certain games or selected users to strengthen real-name authentication accuracy and prevent identity fraud by minors.
The aforesaid facial recognition verification only compares your real facial data with the official public security authority database. A matching result means successful authentication, and your daily playable time limit will be assigned based on your actual age group. If the comparison fails or you refuse verification, you will be treated as a minor aged 12 or under and subject to corresponding anti-addiction restrictions. Encrypted facial verification data will only be used for comparison with the public security authority platform and will not be retained by us.
If you are the legal guardian of a minor, please confirm whether the minor has obtained your authorization before they use our game services or submit personal information. If you have questions regarding your ward’s personal information, please contact us via the channels specified in Section 10.
The general Privacy Policy sets out universal privacy clauses including user rights and information security safeguards, which shall equally apply to all game users.
If you have complaints, suggestions or inquiries regarding minors’ personal information, please send your questions to our official email: custom_service@tegame.com.cn
Chengdu Time Engine Technology Co., Ltd. will review your submission and reply within thirty (30) working days after verifying your user identity.
Chengdu Time Engine Technology Co., Ltd.
ICP Filing Number: Shu ICP No.2025141160-8A